MEM234033 - Lead engineering-related quality operations in an organisation
Assessor Resource
MEM234033 Lead engineering-related quality operations in an organisation
Assessment tool
Version 1.0 Issue Date: May 2024
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Prepare or review organisation formal policy documents and establish implications for quality operations
Establish and communicate senior management expectations and objectives for quality department
Identify role of quality department in relation to capability reporting, budgeting, and contribution to marketing and sales strategy, and communicate relevant information to organisation and/or team
Liaise with sales and marketing staff to identify external customer profiles and requirements
Review internal customer specifications
Set and manage required key performance output variables
Recommend any required changes to key performance output variables
Analyse drawings, specifications, procedures and regulatory requirements for project, product or process
Set parameters for any required capability studies of process or procedures
Analyse data from capability studies of process or procedures and take appropriate action
Identify key equipment, technologies procedures used and set performance input variables
Identify current maintenance strategies that impact performance
Identify risks, vulnerabilities and critical control points
Recommend any required changes to maintenance strategies in order to maintain quality performance
Communicate key performance input and output variables to team
Ensure key performance input and output variables are communicated to appropriate departments, including purchasing, logistics and dealer liaison, or directly along the value stream
Allocate quality-related responsibilities to quality team
Identify or set budget and other resources required for quality operation
Establish reporting processes for quality team operations
Establish and monitor data collection procedures including integration with process control
Identify and eliminate root causes of defective processes or procedures in participation with the processing departments and quality team
Provide advice on work environments to enable employees to be responsible for quality of their own work
Establish regular employee feedback on quality operations
Ensure timely and effective communication from customer liaison about service and quality issues
Analyse data for non-conformances to key performance input and output variables, establish root causes and recommend actions to be taken in conjunction with quality team
Analyse risks to quality from supplier or distributor failure
Identify performance levels required to maintain regulatory and commercial contractual compliance
Communicate data throughout the organisation to assist in future improvements
Establish reporting procedures for quality non-conformances
Establish short-term contingency procedures to cover non-conformances
Allocate responsibilities to determine root cause and recommendations for corrective action based on nature of the issue identified
Forms
Assessment Cover Sheet
MEM234033 - Lead engineering-related quality operations in an organisation
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
MEM234033 - Lead engineering-related quality operations in an organisation
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent