Assessor Resource

MEM234033
Lead engineering-related quality operations in an organisation

Assessment tool

Version 1.0
Issue Date: May 2024


You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare or review organisation formal policy documents and establish implications for quality operations 
Establish and communicate senior management expectations and objectives for quality department 
Identify role of quality department in relation to capability reporting, budgeting, and contribution to marketing and sales strategy, and communicate relevant information to organisation and/or team 
Liaise with sales and marketing staff to identify external customer profiles and requirements 
Review internal customer specifications 
Set and manage required key performance output variables 
Recommend any required changes to key performance output variables 
Analyse drawings, specifications, procedures and regulatory requirements for project, product or process 
Set parameters for any required capability studies of process or procedures 
Analyse data from capability studies of process or procedures and take appropriate action 
Identify key equipment, technologies procedures used and set performance input variables 
Identify current maintenance strategies that impact performance 
Identify risks, vulnerabilities and critical control points 
Recommend any required changes to maintenance strategies in order to maintain quality performance 
Communicate key performance input and output variables to team 
Ensure key performance input and output variables are communicated to appropriate departments, including purchasing, logistics and dealer liaison, or directly along the value stream 
Allocate quality-related responsibilities to quality team 
Identify or set budget and other resources required for quality operation 
Establish reporting processes for quality team operations 
Establish and monitor data collection procedures including integration with process control 
Identify and eliminate root causes of defective processes or procedures in participation with the processing departments and quality team 
Provide advice on work environments to enable employees to be responsible for quality of their own work 
Establish regular employee feedback on quality operations 
Ensure timely and effective communication from customer liaison about service and quality issues 
Analyse data for non-conformances to key performance input and output variables, establish root causes and recommend actions to be taken in conjunction with quality team 
Analyse risks to quality from supplier or distributor failure 
Identify performance levels required to maintain regulatory and commercial contractual compliance 
Communicate data throughout the organisation to assist in future improvements 
Establish reporting procedures for quality non-conformances 
Establish short-term contingency procedures to cover non-conformances 
Allocate responsibilities to determine root cause and recommendations for corrective action based on nature of the issue identified 

Forms

Assessment Cover Sheet

MEM234033 - Lead engineering-related quality operations in an organisation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MEM234033 - Lead engineering-related quality operations in an organisation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: